Tech Solutions at Your Fingertips

When you have a technology question, Transwestern’s newly enhanced Service Portal should be your first stop for the answer. The Portal’s Knowledge Base contains nearly 300 articles that provide solutions to many common technology problems, saving you the time of opening a ticket with the Service Desk. The Portal is also where you can find instructions for ordering equipment and software.

Additionally, the following forms can be completed and submitted through the Portal, making it simple to request support from another department:

• Legal and Treasury assistance
• Contractor setup (for employees not in Workday)
• Access to a terminated user’s Outlook or Dropbox account
• Software rights (for Asset Services)
• P2P and Paymode property setup (for Asset Services)
• New Group/Team in Office 365

As with many Transwestern applications, you can also access the Service Portal through OneLogin – just click on the ServiceNow tile to be directed to the Portal home page.