National MarketingWe’re pleased to announce that 61 of Transwestern’s managed properties achieved a Kingsley Excellence Award in 2019! The survey is intended to gauge tenant satisfaction throughout the Transwestern portfolio as a means of improving performance, increasing retention, maximizing portfolio value, and achieving operational excellence.
Transwestern improved its scores from the previous year in every surveyed category, with sustainable building operations as a leading indicator. Our tenant satisfaction scores reached an all-time high in 2019, with 88{486b2a1f74edcc5180758f2b50c14395cd5abf419f5fc0bc049abfed8e823f44} of respondents saying Transwestern’s overall customer service is above average or extraordinary. We thank each Asset Services team member for their continued dedication to creating extraordinary experiences for building occupants and our owner clients.
